Free standard shipping
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Three Selectable Parking Monitor Modes
Utilizing the Miofive Micro USB hardwire kit (ASIN: B09JNMRGXK, available separately) is imperative for enabling this functionality.
When your vehicle stops, the Miofive Front and Rear Dashcams seamlessly transition to parking mode, detecting collisions from impacts or motion. Time-lapse recording conserves power with a reduced frame rate, offering uninterrupted footage. The Miofive Dual Dash Cam ensures constant 24-hour protection if your parked vehicle faces a collision or security breach.
Warm Reminder: The functionality of the three parking monitor modes necessitates a steady power supply and the use of a Hard Wire Kit (not provided in the package).
2K Front Car Dash Cam x 1
2K Rear Camera x 1
User Manual x 1
Car Charger x 1
Charging Cable x 1
Rear Cam Cable x 1
Data Cable x 1
Crowbar x 1
Static Sticker x 4
A Set of Backup Double-sided Adhesive Tapes x 1
Miofive products are shipped for FREE via standard shipping and are normally delivered within 5-7 business days after receiving the order, except for holidays. Orders placed over the weekend are dispatched on Mondays. We ship with First Class and Priority Mail using USPS. If you prefer UPS, please select the UPS shipping method during checkout.
Please NOTE: We do NOT take responsibility for stolen packages or claims stating items were not received even after the tracking status shows that it was delivered on the carrier's website. Once the carrier's site shows that the package was delivered, we have fulfilled our service of shipping the item to you with the valid tracking number.
We offer free standard shipping for all US customers.
Shipping Method | Day/s | Cost |
Standard Shipping | 5-7 | FREE |
Expedited(Mon-Sat) | 2-3 | $7.99 |
At Miofive, we strive to ensure the timely delivery of your orders. However, unforeseen circumstances may occasionally cause shipping delays. We understand the importance of keeping you informed throughout the process. Please review the following policy regarding order delays:
Processing Time: Once your order is placed, it will undergo processing before shipment. Our standard processing time is typically 1-2 business days. During high-demand periods or promotional events, processing times may be slightly longer. We appreciate your patience during these busy periods.
Shipping Carrier Responsibility: Once your order has been handed over to the shipping carrier, it is their responsibility to deliver the package to you within the estimated delivery time. While we work with reliable shipping partners, occasional delays beyond our control may occur, such as weather conditions, customs clearance, or logistical disruptions.
Tracking Information: Upon shipment, we will provide you with a tracking number that allows you to monitor the progress of your package. Please note that tracking information may take some time to update, and occasional delays in tracking updates are normal.
Communication and Support: If you experience a significant delay in receiving your order or have any concerns, we encourage you to reach out to our customer support team. Our dedicated team will assist you in tracking your package, investigating any delays, and providing updates on the status of your order.
Resolution Options: In the event of a prolonged shipping delay beyond the estimated delivery time, we will take appropriate measures to resolve the issue. We ask that you please allow us a 14-business-day waiting period before we can take action for the desired resolution. This may include offering a replacement shipment, issuing a refund, or providing an alternative solution based on your preference and availability.
Please note that this policy applies to standard and expedited shipping services.
We value your satisfaction as our customer and will make every effort to address any shipping delays promptly and efficiently. Thank you for choosing Miofive, and we appreciate your understanding regarding unforeseen shipping challenges.
Wishing you a joyful and fulfilling life!
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